CyberDrain's Kelvin Tegelaar on how 'spite-driven development' helped create a MSP tool

By Jason Pollock on Dec 4, 2025 10:54AM

Kelvin Tegelaar said that while he never intended to start a SaaS business, the community-led growth of the CyberDrain Improved Partner Portal (CIPP), a Microsoft 365 multi-tenant management system designed to help MSPs streamline their clients' Microsoft 365 administration tasks, has led to 10,000 managed service providers now using the tool.

We spoke to Kelvin at this year's SMBiT Professionals National Conference in Sydney.

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