Telco

Spare a thought for the poor call centre staff

Spare a thought for the poor call centre staff

[Comment] And you thought the customer had it bad.
Rabid Reseller Feb 15 2018, 6:00AM Comment
NBN activations reach 3.4 million

NBN activations reach 3.4 million

Revenue doubles to $891 million for the half-year.
Nico Arboleda Feb 12 2018, 11:34AM Telco
Telstra threatened with lawsuit over direct billing shutdown

Telstra threatened with lawsuit over direct billing shutdown

Follows telco's move to crack down on unexpected mobile charges.
Michael Jenkin Feb 9 2018, 11:28AM Telco
Amaysim shares slump after revenue per user declines

Amaysim shares slump after revenue per user declines

Shareholders not happy about fall in ARPU.
Brendon Foye Feb 8 2018, 3:42PM Telco
Optus enterprise revenue slides in Q3

Optus enterprise revenue slides in Q3

ICT and managed services fall 13 percent.
Nico Arboleda Feb 8 2018, 11:52AM Telco
Telstra, Vocus, TPG trial enterprise fibre from NBN Co

Telstra, Vocus, TPG trial enterprise fibre from NBN Co

New product expected to be commercially available later this year.
Michael Jenkin Feb 6 2018, 9:40AM Telco
Telstra to launch 5G services in 2019

Telstra to launch 5G services in 2019

Reveal spoiled by Optus announcement last week.
Brendon Foye Feb 5 2018, 10:54AM Telco
Vocus names ex-Holden CIO to board

Vocus names ex-Holden CIO to board

Also worked for KPMG and SAP Australia.
Nico Arboleda Feb 2 2018, 11:56AM Telco
Telstra writes off $273 million in goodwill, exits ad tech business

Telstra writes off $273 million in goodwill, exits ad tech business

Ooyala's carrying value written down to zero.
Brendon Foye Feb 2 2018, 10:33AM Telco
Optus reveals rollout schedule for 5G

Optus reveals rollout schedule for 5G

Showcasing trials at 2018 Gold Coast Commonwealth Games.
Brendon Foye Feb 2 2018, 12:00AM Telco
Harbour ISP's Charles Tym steps down as CEO

Harbour ISP's Charles Tym steps down as CEO

Names Harbour IT's Adam Simpson as replacement.
Nico Arboleda Feb 1 2018, 11:07AM Telco
Leaked docs reveal NBN Co's privatisation plans

Leaked docs reveal NBN Co's privatisation plans

Telstra would have been given decision-making options.
Staff Writers Feb 1 2018, 6:09AM Telco
Huawei names new Australian boss

Huawei names new Australian boss

Replaces outgoing chief executive James Zhao.
Michael Jenkin Jan 31 2018, 1:38PM Mobility
Calibre One, Telstra sign top-end tourism contract

Calibre One, Telstra sign top-end tourism contract

Three-year deal in excess of $685,000.
Michael Jenkin Jan 31 2018, 12:30PM Telco
Pennytel relaunches with SIM-only plan prices

Pennytel relaunches with SIM-only plan prices

Rebrand is tailored to meet the needs of regional Australians over 50.
Michael Jenkin Jan 30 2018, 11:03AM Telco
Swift Networks wins five-year oil rigs contract

Swift Networks wins five-year oil rigs contract

The telco's first major deal in the Americas.
Nico Arboleda Jan 30 2018, 11:02AM Telco
Optus Wholesale launches business-grade voice over NBN

Optus Wholesale launches business-grade voice over NBN

Bolsters Evolve NBN product suite.
Michael Jenkin Jan 30 2018, 10:47AM Telco
Complaints about Telstra, Optus, Vodafone up in Q4 2017

Complaints about Telstra, Optus, Vodafone up in Q4 2017

Which telco left users most enraged over Christmas?
Michael Jenkin Jan 25 2018, 5:16PM Telco
PennyTel relaunches following Telstra 4G switch

PennyTel relaunches following Telstra 4G switch

Says better customer experience and plans on the way.
Michael Jenkin Jan 22 2018, 4:34PM Telco
A small reseller's nightmare with the NBN

A small reseller's nightmare with the NBN

Adelaide IT company forced to run business on Telstra 4G.
Staff Writers Jan 19 2018, 12:45PM Telco

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