crm

Microsoft gunning for CRM crown

Microsoft gunning for CRM crown

Forthcoming Dynamics Live aims to compete with SAP, Salesforce and Oracle.
Shaun Nichols Mar 19 2007, 3:15PM Software
AXA Australia turns to IBM’s CRM offering

AXA Australia turns to IBM’s CRM offering

AXA’s sales revenue boosted by 32 percent in the year following the implementation.
Staff Writers Mar 12 2007, 2:19PM Collaboration
Oracle takes CRM into SMB

Oracle takes CRM into SMB

Off the back of its February acquisition of Siebel, US software giant Oracle wants local resellers to take Siebel’s customer relationship management software products to the SMB market.
Lilia Guan Nov 27 2006, 11:04AM Software
Microsoft eyes big companies with new CRM software

Microsoft eyes big companies with new CRM software

Microsoft has introduced the long-awaited update to its sales and marketing business software that the company said would help it push into the market for large enterprises now dominated by Oracle and SAP.
Michael Kahn Dec 7 2005, 2:30PM Software
KAZ's CRM master

KAZ's CRM master

There wouldn’t be too many people in the global IT industry that could say they worked with a member of any royal family.
Byron Connolly Nov 11 2005, 4:42PM Collaboration
Microsoft rebrands, relaunches Great Plains, CRM

Microsoft rebrands, relaunches Great Plains, CRM

Microsoft has rebranded and relaunched its Microsoft Business Solutions range under a different name the vendor believes will give partners a marketing edge.
Fleur Doidge Oct 26 2005, 11:30AM Software
Onyx tempts resellers with juicy rebate

Onyx tempts resellers with juicy rebate

CRM vendor Onyx Software has offered a juicy rebate to resellers for poaching customers from rival Oracle and its numerous recent acquisitions, including PeopleSoft, JD Edwards and Siebel.
Fleur Doidge Oct 12 2005, 2:30PM Software
Dexterra scales up channel sales, promotions

Dexterra scales up channel sales, promotions

Mobility applications provider Dexterra has outlined plans to boost its channel sales to 90 percent of its revenue by adding staff and targeting specialist resellers with connector applications.
Fleur Doidge Sep 19 2005, 12:15PM Software
Oracle to buy rival Siebel in US$5.85b deal

Oracle to buy rival Siebel in US$5.85b deal

Oracle said on Monday it would buy rival Siebel Systems in a deal that values Siebel at US$5.85 billion and gives Oracle a stronger foothold in the robust niche of customer management software as it challenges industry leader SAP of Germany.
Staff Writers Sep 13 2005, 10:00AM Data centre
Onyx seeks resellers for huge channel sales boost

Onyx seeks resellers for huge channel sales boost

Onyx Software is targeting sales growth by signing boutique resellers and system integrators with either a broad focus or niche vertical specialities and a focus on CRM or business process management.
Fleur Doidge Sep 12 2005, 9:00AM Software
Inquisite seeks resellers for web survey software

Inquisite seeks resellers for web survey software

US vendor Inquisite has signed its first Australian reseller and seeks more to target what it believes is a multi-million dollar opportunity for its web survey software and services in Australia.
Fleur Doidge Jul 7 2005, 10:40AM Software
FrontRange flags Aust reseller drive

FrontRange flags Aust reseller drive

CRM software vendor FrontRange has hired a channel manager to handle an increased push through the Australasian channel across all five lines of its business.
Fleur Doidge Jun 30 2005, 10:00AM Software
Microsoft CRM pushed back

Microsoft CRM pushed back

The next update of Microsoft CRM is now slated to debut in the fourth quarter, a slip from previous plans.
Barbara Darrow Feb 11 2005, 12:00AM Software
Microsoft mulls CRM channel expansion

Microsoft mulls CRM channel expansion

As it celebrates a sometimes controversial year of selling customer relationship management applications in the Australian market, Microsoft is also weighing up the pros and cons of expanding its pool of CRM channel partners.
Angus Kidman , Angus Kidman Feb 4 2005, 12:00AM Collaboration
POINT Australia renamed for global focus

POINT Australia renamed for global focus

Australian CRM software vendor POINT Australia is setting its sights on international markets, changing its name to POINT Global Solutions to realign with its new business model.

Staff Writers Dec 31 2004, 12:00AM Training & Development
Cisco ties VoIP to Microsoft CRM

Cisco ties VoIP to Microsoft CRM

Cisco Systems' Microsoft collaboration on the SMB market has begun to bear fruit, with the networking vendor launching an application integrating Microsoft CRM with its VoIP platform.
Jennifer Hagendorf Follett Aug 24 2004, 12:00AM Mobility
Siebel weighs channel role for hosted CRM

Siebel weighs channel role for hosted CRM

Siebel Systems is weighing up the potential for greater channel involvement as it fights to retain its market share through the local launch of a hosted CRM offering.
Angus Kidman Jun 22 2004, 12:00AM Software
Microsoft answers CRM critics

Microsoft answers CRM critics

Microsoft has answered critics of its new CRM software, arguing that the application has full functionality targeted to customer needs.
Fleur Doidge Mar 30 2004, 12:00AM Collaboration
Partner attacks Microsoft CRM critics

Partner attacks Microsoft CRM critics

An ISV partner has attacked critics of Microsoft CRM, arguing that long-standing CRM vendor FrontRange is not qualified to assess the new application.
Fleur Doidge Mar 15 2004, 12:00AM Software
Microsoft CRM 'appalling': FrontRange

Microsoft CRM 'appalling': FrontRange

Channel partners have queried the functionality and usability of the software giant’s CRM application with one partner calling the product ‘appalling’ when compared to its competitors.
Fleur Doidge Mar 9 2004, 12:00AM Software

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