Wipro completes cloud ERP system transformation for AusNet

AI-powered technology services and consulting company Wipro has completed a large-scale cloud ERP system transformation for AusNet, Victoria’s largest diversified energy network business, using RISE with SAP S/4HANA Cloud Private Edition.

The program, delivered ahead of schedule and in just 18 months, replaced legacy systems with an integrated modern cloud platform.

The program also deployed tailored geospatial mapping tools and advanced asset management solutions on hand-held devices, aiming to deliver improvement in field productivity, even in remote areas with limited connectivity.   

The complexity of the cutover process saw the team interface with more than 1,600 internal and external users and over 50 energy retailers. Wipro, SAP and AusNet co-designed interim processes that enabled uninterrupted customer service throughout the system outage.

AusNet CTO Chris Galland said the organisation worked collaboratively with its partners and internal teams, both onshore and offshore, to ensure that customers, field teams and retailers had a seamless experience throughout the cutover window.

"As a result, we have emerged with a platform that is faster, smarter and ready for the future," he said.

SAP ANZ president and MD Angela Colantuono said by combining a modern cloud ERP platform with SAP Business Technology Platform and industry specific solutions, AusNet has created the digital foundation it needs to unlock real-time insights and operate as an intelligent enterprise, enabling it to better meet growing demand, improve efficiency and help accelerate the transition to a cleaner energy future.

“This implementation proves that with the right parties involved, highly regulated, asset-intensive industries can move fast and deliver value quickly," she said.