Swoop appoints Declan O’Callaghan as COO

Swoop has appointed Declan O’Callaghan to the role of chief operating officer, replacing Julian Breen who left late last year. 

In his new role, O’Callaghan will oversee the telco's operations to support the business and onboard Swoop’s customers.

He brings over 25 years' telecommunications experience, having spent the last two as COO at Vonex. 

“I’m very excited to be taking on the role of chief operating officer at Swoop after a period of high growth. Swoop has offered me a platform to enable our team to shine through accountability and values," O’Callaghan said. 

"If I can help everyone around me strive for excellence this will help us to deliver on our collective purpose, to give everyone in Australia a better telco experience."

“At Swoop I have never seen such commitment to challenge the status quo. I truly believe I have found my tribe; we’re all 100 percent driven to become Australia’s best challenger internet and telecommunications provider."

O’Callaghan's previous stints include over a decade as managing director at Voiteck and over 10 years at Vodafone, where he most recently served as managing director.

“I am very pleased to announce that Declan O’Callaghan has joined us as our new chief operating officer," Swoop's CEO Alex West said.

“Declan’s experience in the telco space working in senior leadership roles provides him with the knowledge and expertise and attitude to look strategically at what we need to do short and long term to achieve our vision for Swoop."

“As we continue to expand rapidly with the ambition of becoming Australia’s premier challenger brand in the telecommunications market, Declan’s arrival comes at a pivotal time."

"His strategic foresight, coupled with his dedication to nurturing teams through a values based framework whilst innovating leadership strategies, aligns seamlessly with our goal to delight our customers."

“His expertise will be instrumental in driving our mission forward, ensuring that Swoop not only meets the market demands but continues to deliver a better telecommunications experience.”

“In my role as chief operating officer, my focus is on creating a safe haven for our customers both internal and external, providing a positive impact to every customer experience and ensuring our customers are delivered and serviced beyond their expectations.”