Queensland-based voice platform provider Switch Connect has partnered with PCI Pal, a provider of secure payment solutions.
The partnership aims to empower Switch Connect partners and customers to offer a secure payment experience, particularly benefitting those who utilise Microsoft Teams Operator Connect, Direct Routing, Dynamics 365 Contact Centre, and Cisco Webex Contact Centre platforms.
By integrating PCI Pal's secure payment technology with Switch Connect's global voice platform, businesses can ensure compliance with PCI DSS standards.
“Together, we will set a new standard for secure and efficient payment processing in the contact centre industry,” said Switch Connect CEO Rohan Milne.
"Our combined expertise and technology will enable businesses to confidently handle payments, ensuring both security and superior experience for their customers,” said PCI Pal’s Matt Carter. who looks after partners and alliances for APAC.
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