Superloop selects Aria Systems to modernise billing and rating operations

Superloop is ditching a patchwork of in-house billing systems in favour of a cloud SaaS platform provided by Aria Systems.

The Aria Billing Cloud is intended to modernise Superloop’s billing and rating operations across its consumer, white-label, business and wholesale services.

Since being founded in 2014, Superloop expanded into mobile, broadband, and on-net services, but as the company scaled through organic growth and acquisitions, it accumulated multiple in-house billing platforms built on different technologies.

To support its next phase of growth, the company sought a SaaS billing platform capable of consolidating multiple legacy systems into a single environment, supporting its full product suite across all market segments, and delivering an improved experience for both customers and internal teams.

Following an extensive evaluation, Superloop selected Aria for its "comprehensive" monetisation capabilities, powered by its latest Allegro usage processing engine to support the company's evolving business models. Aria’s SaaS delivery model is also equipped to serve critical AI and data tools with the aim of enhancing operational workflows and business intelligence.

“As Superloop continues to scale, consolidating multiple legacy systems into a single, modern billing foundation was essential,” said Superloop’s chief commercial officer Nick Pachos.

“This platform complements the AI-enabled infrastructure we’ve already built and represents another important building block as we continue evolving toward a more automated, data-driven operating model.”

“We’re seeing strong momentum across the global telecommunications market as providers rethink billing as a growth enablement platform,” said Tom Dibble, president and CEO at Aria Systems.

“Superloop’s selection of Aria underscores a clear focus on simplifying complexity and building a scalable foundation for multiple markets, and we’re proud to welcome Superloop and support their transformation as they continue to grow.”