Minor Hotels rolls out Oracle OPERA Cloud across 106 properties

Hospitality firm Minor Hotels, which boasts over 640 locations in 59 countries, has rolled out Oracle OPERA Cloud across 106 of its hotels, resorts, and branded residences.

The hotel chain also added Oracle OPERA Cloud Central, which it said strengthens its central reservation and distribution capabilities.

Faced with rapid expansion across Asia Pacific, the Middle East, Africa, and Australasia, Minor Hotels recognised the need to move beyond legacy on-premises systems that limited agility and scalability.

The transition to a cloud-native platform established a centralised and flexible cloud technology foundation with security capabilities designed to support long-term growth. This includes eliminating the cost and complexity of managing property-level servers, which can delay deployment timelines and benefit from automated updates that reduce downtime and enhance business continuity.

In addition, Minor Hotels is creating a consistent operational data foundation that supports a more unified view of their guests across their portfolio, enabling a consistent experience across brands including Anantara, Avani, NH Collection, NH Hotels, Tivoli and Oaks.

By leveraging Oracle Hospitality Integration Platform (OHIP), which supports connectivity across a broad ecosystem of partners and proprietary products, Minor Hotels can continually add new capabilities to meet the needs of its guests and business.  

Thiru Tholtan, vice president – solutions of hotel technology for Minor Hotels, said in today’s hospitality landscape, integration is critical.

“OHIP gives us the flexibility to innovate quickly, from developing our own paperless check-in solutions to integrating best-in-class third-party services. It creates a truly connected platform that evolves with our needs,” Tholtan said. 

“Oracle has demonstrated a clear commitment to supporting global hospitality operators. Their delivery against the product roadmap, particularly in mobile-first capabilities, continues to add value to our operations.”

The company said it continues to invest in its OPERA Cloud transformation journey, with the next phase of deployments extending to hotels across Australia and New Zealand.