Whether you run a business or you are an employee with supervisory responsibilities, there will almost certainly be times when you need to have a difficult conversation with an employee.
It not might be the really difficult one - telling someone they're being retrenched - but even bringing someone's attention to an incident where their performance or behaviour wasn't up to scratch can be challenging.
If you could use some help to be better prepared for such situations, the Fair Work Ombudsman offers some tips for successful conversations. For example, "State the problem or issue at the beginning of the conversation. Avoid unnecessary small talk".
The Ombudsman also offers online courses on "difficult conversations in the workplace" for managers and employees, with additional courses on other workplace topics to come.
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