Home Affairs seeks managed services provider

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Home Affairs seeks managed services provider

The Department of Home Affairs (DHA) is seeking IT partners to provide managed services and software for its future compute environment.

Since 2007, DHA has maintained a single provider of managed services for, along with the supply of, mainframe and midrange enterprise computing, storage services and software.

It is seeking to replace the managed services pillar of its current services agreement, which is set to expire in June 2025.

In a request for tender published on 16 January 2024, DHA invited partners to register interest in supplying managed services across various IT functions, with the option to also register interest in providing one or more third-party software products.

The managed services contract will run for three years starting from December 2024 and cover services including architecture management, cybersecurity, mainframe services, data centre network services, backups and archiving.

Managed services must be delivered via staff located in Canberra and throughout Australia who can provide 24x7 service coverage .

The request for tender will close on 12 April 2024.

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