Darktrace introduces managed email security offering

AI cybersecurity firm Darktrace has launched its first managed security service offering designed for managed security service providers (MSSPs).

The service enables partners to deliver AI-native email security services and is built on the company's Darktrace / EMAIL product, a AI-driven email security solution, providing real-time detection, investigation and response across the email ecosystem.

Darktrace’s new offering enables MSSPs to deliver AI-native protection across email, collaboration platforms, and user identities powered by Self-Learning AI, which continuously learns the normal communication patterns of every user and organisation it protects.

Instead of relying on traditional static rules or lists, the system dynamically adapts to each environment – identifying subtle behavioral anomalies that may signal early-stage threats such as phishing, business email compromise (BEC), or account takeover (ATO).

The service also allows partners to deliver Darktrace’s advanced messaging and identity security capabilities, including AI-driven threat detection across email, Microsoft Teams, and user identities, integrated data loss prevention (DLP) and DMARC monitoring to prevent sensitive data loss and domain impersonation, as well as behavior-driven security training with Darktrace / Adaptive Human Defense.

To support partners operating across multiple customer environments and enable service delivery at scale, Darktrace has  introduced enhancements to its ActiveAI Security Portal, which unifies control, configuration, and visibility across all Darktrace deployments.

The newly introduced SOC Alert Triage Dashboard provides multi-tenant visibility and AI-driven alert investigation and triage across multiple customer environments.he portal enables analysts to investigate incidents, manage workloads, and coordinate response across clients from a single interface.

The launch of the managed security service offering is supported by updates to the Darktrace Defenders Partner Program, intended to provide partners with greater flexibility to build and scale security services.

The expanded partner program introduces a flexible framework designed around partner needs, allowing partners to engage as resellers, service providers or fully managed security providers.

Key features of the program include flexible commercial models designed for MSSP business structures; scalable deployment paths that accelerate time-to-value; co-selling, enablement, and go-to-market support; and unified management capabilities.

“Our partners are at the forefront of helping organisations defend against increasingly sophisticated cyber threats,” said Dan Monahan, chief partner officer of Darktrace.

“By expanding MSSP capabilities within the Darktrace Defenders Partner Program and introducing AI-native email security services, we’re enabling partners to bring innovative AI-powered protection to market as managed services, helping them protect customers, scale their operations, and unlock new revenue opportunities.”