Cognizant to implement Amazon's Just Walk Out tech for Canberra Institute of Technology

Global systems integrator Cognizant will implement Amazon's Just Walk Out (JWO) for the Canberra Institute of Technology Student Association (CISTA).

Cognizant will provide systems integration and payments support to implement JWO at the on-campus Café Yala Plus Student Association store, making CISTA the first education provider to implement the technology in the southern hemisphere.

The company said JWO will provide "nearly 24/7 access" for students at the store, allowing them to pay for items and leave without having to scan items through a checkout.

“Amazon’s Just Walk Out technology benefits all CIT students, especially those studying outside of regular business hours,” CISTA's CEO Andrew Scotford said.

“Many CIT students balance work, study and training, so flexibility and accessibility are important. Many students living on the CIT Bruce Campus lack easy access to nearby shopping."

"Café YalaPlus now offers convenient access to food, beverages and other essential items.”

Cognizant said the rollout of JWO in Australian education institutions presents a strategic growth opportunity to demonstrate its new capabilities in a sector that is expected to grow rapidly.

“We are thrilled to have been selected by CITSA to deliver this technology to enhance the student shopping experience,” Cognizant Australia's CEO Rob Marchiori said.

“By automating the checkout process, the Student Association can offer almost 24-hour access to store resources that students need to stay focused on their studies."

"This is a testament to Cognizant’s strong focus on deploying technology that is fit for purpose and designed to improve the customer experience.”

In November 2023, two checkout-free food outlets at Melbourne's Marvel Stadium permanently implemented JWO after a successful trial.

“We congratulate the Canberra Institute of Technology Student Association on improving the on-campus student experience with the latest in checkout-free technology,” Amazon's VP of JWO technology Jon Jenkins said.

“We’re delighted to collaborate with the Student Association to introduce Just Walk Out technology at Café YalaPlus, a first-of-its-kind implementation in a higher education institution in the southern hemisphere."

"Amazon’s Just Walk Out technology will deliver a new level of convenience to students, enabling them to easily access refreshments day and night.”