With increasing numbers of workers returning to offices as the after-effects of the pandemic wind down, organisations are looking to refresh their office environments to make them more inviting. There is increased acceptance that open plan offices are not ideal for all workers in all situations. While some people prefer to listen to background music while working some prefer silence. And with the increased number of virtual meetings, many offices have a constant drone of voices.
While many laptops are equipped with good quality speakers and microphones, a professional headset equipped with noise cancellation can make offices more pleasant and promote workplace well-being. Noise is a known productivity killer. Open-office layouts lead to lower rates of concentration and focus. When Jabra surveyed thousands of knowledge workers across four countries in 2024, the results revealed that office noise is a major stress factor.
The largest noise irritants are not ambient whirring printers or heavy-handed keyboard clattering, but rather interruptions from other employees. And top of the office ‘interruptions’ list is other employees taking calls without headsets.
Advanced noise cancellation blocks out surrounding distractions, leaving workers to focus on the tasks at hand. By choosing a professional headset that is platform agnostic, users can simply plug-and-play the device as they move from their computer to a tablet or smartphone as they use different tools for different tasks. There’s no scrambling around hunting for connections and settings. A single button can join a meeting or they can mute the microphone by pushing the microphone boom away.
Headsets that are made for the office must be comfortable. Knowledge workers spend as much as a quarter of their day in meetings up to 25% of their day. Their headsets must be ready for extended us. They must lightweight, fully foam-cushioned and adjustable to accommodate differently shaped heads and ears.
Research has found that the combination of these benefits is significant. Users with professional headsets report ‘meeting satisfaction’ levels 74 points higher than those surviving with just a laptop.
The benefits extend right across the office with a significant reduction in background noise. Almost 90% of users think they sound more professional using a professional headset than consumer headphones made primarily for music.
Choosing the wrong headset for can be just as bad as not having a headset at all. Poorly fitted headsets lacking microphones that filter background noise and without active noise cancellation leads to increased stress, decreased focus and heightened fatigue from having to use poor equipment according than half of knowledge workers.
A comfortable headset that delivers superior sound quality and blocks unwanted noise can help workers concentrate. For those that like to listen to music, a high-quality headset makes that experience pleasurable and can aid concentration and make workers more comfortable leading to greater focus and productivity. For people that prefer quiet while they work, active noise cancellation removes ambient background noise.
A more sound-supportive environment promotes office wellbeing by providing clearer communication, improved collaboration, and a better understanding of how team members can help each other.
Return to office mandates are now a reality. Many Australian companies, such as Flight Centre, and government departments and agencies have publicly stated that they are directing staff to work from the office. A recent KPMG survey that showed an overwhelming majority of CEOs want to get staff back into the office.
A professional headset that makes facilitates online meetings, enables people to listen to music they like or block out background noise can make that return a more pleasurable experience. That leads to increased staff satisfaction and a boost to workplace well-being. It can incentivise workers return to the office and offer channel partners an additional revenue stream.
For more information contact your local Jabra representative:
https://www.jabra.com/c/anz/why-professional-headsets-matter