Amcom has completed the largest publicly announced deployment of Cisco's Hosted Collaboration Solution (HCS) into the higher education sector in Australia.
The unified communications deployment, first announced last year, saw the migration of 13,000 users at the University of Melbourne, including staff and students across 10 campuses in metropolitan and rural Victoria. The migration to the Amcom Cloud Collaboration (ACC) platform was complete in four days.
Campuses had been running a mixture of Cisco on-premise technology as well as legacy systems from competing vendors.
The deployment was a first for Cisco and Amcom in Australia, said Cisco’s vice president for Australia and New Zealand, Ken Boal, while Amcom’s chief operating officer Michael Knee described it as a “major project”.
“The deployment of ACC, and migration of 13,000 users, in such a short period of time, has been the result of many hours of careful planning and collaboration between Amcom, AARNet, and the University of Melbourne,” Knee said.
The rollout gives the university access to “pay-as-you-use” services including telephony, video telephony, voicemail, instant messaging, presence and the ability to collaborate using smartphones and tablets.
API integration will allow customised internal management tools, including the ability to automatically provision new users and change users on an ongoing basis.
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