outage

NAB to waive late fees after latest IT calamity

NAB to waive late fees after latest IT calamity

Begins battle to win back angry customers.
Stuart Finlayson Apr 18 2011, 2:10PM Finance
Virgin Blue settles over check-in systems outage

Virgin Blue settles over check-in systems outage

Resolves $20m dispute with Accenture subsidiary.
Liz Tay Apr 6 2011, 8:49AM Services
'Demand' disrupts Westpac online banking

'Demand' disrupts Westpac online banking

Pay day to blame?
Liz Tay Mar 17 2011, 2:34PM Software
System error hits CommBank ATMs

System error hits CommBank ATMs

Updated: Two charged after glitch enabled customers to overdraw accounts.
Liz Tay Mar 2 2011, 8:58AM Security
Database maintenance sparks CommBank outage

Database maintenance sparks CommBank outage

Funds transfers stalled.
Liz Tay Mar 1 2011, 3:02PM Services
Virgin Blue suffers data centre blackout

Virgin Blue suffers data centre blackout

Downs check-in systems.
Ry Crozier Feb 21 2011, 9:53AM Services
Salesforce.com goes down

Salesforce.com goes down

Says it's resolved.
Liam Tung Jan 14 2011, 9:27AM Software
ISPs hit by Queensland floods

ISPs hit by Queensland floods

How comms networks are holding up.
Ry Crozier Jan 12 2011, 8:52AM Collaboration
Flood relief tests Queensland shared services strategy

Flood relief tests Queensland shared services strategy

Call centre system crashes as Australians open their wallets.
Brett Winterford Jan 11 2011, 8:58AM Collaboration
Vodafail protest leader calls for calm

Vodafail protest leader calls for calm

Softens approach after meeting Vodafone CEO Nigel Dews.
Brett Winterford Dec 31 2010, 8:19AM Collaboration
Skype mulls automatic software updates

Skype mulls automatic software updates

Skype CIO delivers outage post-mortem.
Brett Winterford Dec 30 2010, 11:33AM Collaboration
ACCC won't advocate Vodafone contract walkout

ACCC won't advocate Vodafone contract walkout

Slams report.
Ry Crozier Dec 17 2010, 9:00AM Collaboration
Facebook reveals outage cause

Facebook reveals outage cause

Worst crash in four years.
Staff Writers Sep 27 2010, 9:12AM Software
Data corruption takes ATO website offline

Data corruption takes ATO website offline

System update gone wrong.
Liz Tay Sep 2 2010, 8:37AM Software
Server patch blamed for Westpac outage

Server patch blamed for Westpac outage

Back-up processes keep business customers online.
Liz Tay Sep 1 2010, 9:13AM Security
Atlassian suffers data breach, downtime

Atlassian suffers data breach, downtime

Company founder apologises to affected customers.
Staff Writers Apr 14 2010, 12:37PM Software
Extreme outage for Internode’s Adelaide subscribers

Extreme outage for Internode’s Adelaide subscribers

22-hour DSLAM issue resolved.
Liz Tay Apr 1 2010, 8:28AM Collaboration
Datacom CEO speaks about flood damage

Datacom CEO speaks about flood damage

Affected customers can expect compensation.
Ry Crozier , Brett Winterford Mar 10 2010, 8:23AM Collaboration
IBM says sorry over Air NZ outage

IBM says sorry over Air NZ outage

Blames generator for downtime.
Brett Winterford Oct 12 2009, 4:54PM Hardware
Sydney integrator goes wireless during Telstra outage

Sydney integrator goes wireless during Telstra outage

Customers switch to mobile phones and wireless internet.
Lilia Guan Sep 17 2009, 7:40AM Services

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