accc

HP forced to change cash-back process by ACCC

HP forced to change cash-back process by ACCC

HP Australia received over 190 complaints from customers over cash-back confusion.

Lilia Guan Jul 3 2009, 12:30PM Hardware
PMP admits to distribution flaws

PMP admits to distribution flaws

PMP has unveiled its much-vaunted “transformation plan” on the same day as it was officially revealed that it supplied customers with “incorrect delivery statistics” for its distribution service.
Daniel Fitzgerald Jun 25 2009, 10:15AM Hardware
Separation of Telstra, a key issue

Separation of Telstra, a key issue

Should the telco industry wait around 12 years for the NBN to force Telstra to separate its wholesale and retail division, or should the Government intercede now?



Lilia Guan Jun 19 2009, 2:57PM Collaboration
NBN will do away with Telstra litigation

NBN will do away with Telstra litigation

The Australian Competition and Consumer Commission's (ACCC) Telecommunications Report 2007-08 showed the local telco industry is full of competition but bogged down in litigation and customer complaints.

Lilia Guan Jun 17 2009, 2:13PM Collaboration
ACCC to extend access to Telstra copper network

ACCC to extend access to Telstra copper network

The ACCC intends to extend arrangements governing competitor access to Telstra’s copper network for another five years to ensure investment in existing broadband services until the completion of the NBN.
Ry Crozier , Brett Winterford Jun 6 2009, 9:11AM Collaboration
Vodafone and Hutchison get thumbs up from ACCC

Vodafone and Hutchison get thumbs up from ACCC

The joint venture proposed by the two mobile service providers has been given the seal approval by the Australian Competition and Consumer Commission (ACCC).

Staff Writers Jun 1 2009, 6:25AM Mobility
Opinion: NBN opens a giant can of worms

Opinion: NBN opens a giant can of worms

The Federal Government's decision to invest in a $43 billion national broadband network (NBN) has created more questions and forced the issue of separating Telstra to the forefront of everyone's mind.

Lilia Guan May 27 2009, 3:27PM Collaboration
ACCC: NBN opens Telstra wounds

ACCC: NBN opens Telstra wounds

Australian Consumer Competition Commission (ACCC) believed the National Broadband Network (NBN) project reinforced the need for a review of Telstra's operation.

Staff Writers May 25 2009, 3:07PM Collaboration
Zanok Technologies gets ACCC injunction

Zanok Technologies gets ACCC injunction

The Australian Competition and Consumer Commission (ACCC) has obtained Federal Court injunctions against the IT business and its directors in relation to the promotion of employment in the IT industry.

Staff Writers May 19 2009, 2:09PM Services
IT services firm to face court for alleged jobs scam

IT services firm to face court for alleged jobs scam

The Australian Competition and Consumer Commission is taking IT service and consulting company Zanok Technologies to the Federal Court for allegedly misleading jobseekers looking for work in the IT industry.
Staff Writers May 14 2009, 8:08AM Services
ACCC forces Dodo to pay refunds for 'free' offers

ACCC forces Dodo to pay refunds for 'free' offers

The Australian Competition and Consumer Commission (ACCC) is concerned over potentially misleading 'free' advertisements by local telecommunications providers.

Staff Writers May 8 2009, 11:01AM Collaboration
Kogan changes ads due to ACCC concern

Kogan changes ads due to ACCC concern

Consumer electronics retailer use of comparison pricing lands it in hot water with the Australian Competition and Consumer Commission (ACCC).

Staff Writers Apr 25 2009, 7:52AM Hardware
ACCC takes issue with Voda-Hutch merger

ACCC takes issue with Voda-Hutch merger

Australia’s telecommunications regulator has tabled some initial reservations to the proposed merger of Vodafone Australia and Hutchison, concerned it will remove the industry’s most aggressive price competition.
Brett Winterford Apr 2 2009, 2:08PM Collaboration
Telstra cries foul on ACCC’s court action

Telstra cries foul on ACCC’s court action

Telstra has argued the Australian Competition and Consumer Commission's (ACCC) court action against the telco, is a transparent attempt to pave the way for further legislative shackles.

Staff Writers Mar 20 2009, 12:49PM Collaboration
IT resellers: Who protects them when the warranty runs out?

IT resellers: Who protects them when the warranty runs out?

Warranties and service issues are a sore point for IT resellers as they want to know who protects them when things go wrong.

Lilia Guan Mar 17 2009, 3:25PM Collaboration
ACCC puts the telco industry "on notice"

ACCC puts the telco industry "on notice"

Australia’s consumer regulator the ACCC is warning telecommunications operators they will soon face fines of up to $1 million if they do not clean up their act.
Brett Winterford Mar 16 2009, 9:17AM Collaboration
IT resellers say ACCC's policies not enough

IT resellers say ACCC's policies not enough

The Australian Competition and Consumer Commission's (ACCC)decision to review warranties and refunds, to guide consumers and business, may not be enough for IT resellers.

Lilia Guan Mar 13 2009, 2:06PM Collaboration
Telstra appeals wholesale voice service ‘red tape’ ruling

Telstra appeals wholesale voice service ‘red tape’ ruling

Telstra’s lawyers will appeal a determination by the Australian Competition Tribunal that overturned an ACCC ruling to release the carrier from specific wholesale local voice service regulations.
Staff Writers Jan 15 2009, 8:22AM Collaboration
Telstra’s wholesale network still needed

Telstra’s wholesale network still needed

The Australian Competition Tribunal disagrees with the Australian Competition and Consumer Commission (ACCC) on its decision to scale back access to Telstra’s network, citing the regulation was too soon.

Staff Writers Dec 31 2008, 12:11PM Collaboration
Allphones franchisees get better protection

Allphones franchisees get better protection

Allphones Retail Pty Limited has agreed to stop negotiations with franchisees, after it was accused of misleading conduct.
Staff Writers Oct 22 2008, 1:26PM Mobility

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