Mimecast management could perhaps be among the few people to benefit from the highly publicised Microsoft Exchange online outage that occurred overnight.
The cloud vendor announced a new suite of Office 365 services today aimed at providing cloud-based email management, archiving and continuity.
The launch comes as reports emerge today about Exchange Online users being unable to send emails since yesterday evening. The outage was confirmed by Microsoft via Twitter, with the service reportedly partly restored this morning.
Mimecast is one vendor jumping on the perceived "risk" of cloud services like Office 365 in its sales pitch.
Regional Manager in APAC Nicholas Lennon said Mimecast's users would be "less likely to experience an email outage, like the one experienced overnight."
"Whether one service goes down or there is a network outage, one service will compensate for the other to ensure users don’t experience email downtime. This is the unique benefit of combining two clouds," he said.
Mimecast's sales pitch identifies the risks associated with cloud services like Office 365 as data redundancy, high availability and the need for protection against targeted attacks.
The vendor is betting on the hope that customers will be prepared to pay for what amounts to a second layer of cloud backup - or as a spokesperson put it, "two clouds are better than one".
This includes an independent, "immutable perpetual archive" of all email to Mimecast’s cloud archive as an added backup.
Mimecast is a UK company with 10,500 customers, and started operating in Australian 12 months ago. The vendor operates exclusively through channel partners, including Dimension Data in Australia.