Pacnet to dedicate more resources to its channel

In an exclusive interview with CRN, Deborah Homewood, CEO at Pacnet A/NZ, said the telco will review its existing reseller base over the next 12 months.

“We want to find out what our resellers need from us,” he said. “It’s been a huge opportunity that we have missed out on because we haven’t had a dedicated channel manager looking at growing that side of our business.”

Homewood told CRN that the decision to review its resellers comes partly from the merger of Pacific Internet and Asia Netcom – in early January – into Pacnet.

“We have a lot of resellers on both sides and need to continually qualify our partners,” she said.

“In these uncertain economic times we want to give our partners comfort that we are here.”

According to Homewood, the telco provides stability as a large global brand and an understanding of real issues.

Pacnet recently signed $35 million plus contract with Telstra.

In September it announced a three-year deal that will enable Pacnet to offer a comprehensive suite of telco solutions from Telstra’s wholesale division.

According to Homewood, the deal with Telstra complemented the telco’s existing Australian network and its EAC-C2C subsea cable infrastructure across APAC.

At the same time, Pacnet announced that it will launch ADSL2+ high speed broadband services via Telstra’s national ADSL2+ network.