Industrial AI software provider IFS has launched IFS Loops Agent Studio in Australia, a product that enables customers to configure, govern, refine, and expand digital workers for their business.
Designed for non-technical, functional employees, IFS Loops Agent Studio requires no technical or coding knowledge.
IFS claims these digital workers come pre-built with deep industry context, proven workflows and enterprise-grade trust controls, including governance guardrails, out of the box.
The Agent Studio provides the ability to monitor operational outcomes, exceptions, and performance metrics, enforce governance guardrails, maintain auditability, and expand agentic capabilities incrementally as confidence grows.
"Building agents is easy – governing how they operate is the hard part. Digital workers are not something you deploy once and forget," said IFS chief executive, Somya Kapoor.
"Like any workforce, they improve over time. Organisations start by building or modifying a digital worker, testing it in real workflows, refining the rules, guardrails, and decisions it makes.
“Then they monitor how it performs in production. That continuous cycle of change, test, and monitor is how digital workers become more capable and more trusted over time. It's how enterprises move from experimenting with AI to operating with it every day and seeing real ROI within weeks."
IFS is also introducing digital workers for field service, including a service planning assistant digital worker, a dispatcher assistant digital worker, and a knowledge manager digital worker.
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