Cloud experience orchestration company Genesys has announced winners of its annual Asia Pacific partner awards at its 10th Tech Summit held in Bangkok.
The awards recognised top-performing partners across the region who contribute to the company's ecosystem focused on orchestrating exceptional customer experiences.
Fujitsu claimed the APAC Partner of the Year award, whilst telco Spark New Zealand secured the APAC Innovation Trailblazer recognition.
NTT Communications Corporation received the APAC Marketing Impact Partner of the Year award for outstanding marketing initiatives.
QPC won the Australia - New Zealand Partner of the Year award, for the company's role in customer experience transformation across both markets.
"In today's dynamic customer experience landscape, the careful and smart use of technology can be a key differentiator in delivering exceptional customer service," QPC commercial director Peter Levine said.
"Our longstanding partnership with Genesys has been crucial to our goals of becoming an industry leader in enabling organisations to deliver real-time, empathetic, and meaningful customer interactions."
"Genesys partners are an extension of our sales team, helping drive accelerated results and achieving new heights together," Gwilym Funnell, Genesys' vice president of partners and alliances, APAC, said.
"This year's award winners have truly exemplified what it means to harness the power of Genesys Cloud AI to deliver empathetic, personalised experiences at scale."
The summit operated under the theme 'Levelling Up Together', bringing together partners, technical teams and solution leaders to explore how artificial intelligence and digital technologies shape customer experience futures.
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