Behind the Fast50: The Factor

Microsoft specialist consultancy The Factor has positioned itself as a key partner for Government, leading to a 29% year on year growth in revenue and landing it a spot in the 2025 techpartner.news Fast50.

The Queensland company took fourth place in the Advanced Growth Performers slot with revenue of $23 million, which put it in 13th overall.

The majority of The Factor’s revenue comes from the public sector, as it provides IT support and services for both federal and state governments.

Around half of the company’s revenue was from providing customer relationship management software, with the remaining half made up of professional services, applications modernisation, business process automation and managed services.

Throughout the year, The Factor maintained its relationships with the Departments of Defence; Foreign Affairs and Trade; and Agriculture, Fishing, and Forestry.

It also picked up new state government wins including a whole of Tasmanian government licencing deal for its FormFactor digital forms product.

Chief executive and founder Keiran Mott said the key to the company’s success is focusing on its specialty of providing Microsoft business applications to government and highly regulated industries.

“We are very intentional and often are asked by clients if we would do some other technology etc, but we decline and refer a partner we know specialises in that technology,” he said.

Mott said that the journey had not always been a simple one.

“There are always challenges as you grow: finding the right people, ensuring your culture is preserved, cash flow, and continuous distractions that you need to avoid to ensure you keep the focus on doing the right things for the business,” he said.

The company plans to expand the sales team, find new customers and expand its artificial intelligence capabilities.

“We have been working with Microsoft on the highly regulated industry sector. We see a lot of interest in Copilot Agents and working with customers to create the real world use cases and value,” Mott said.

While it remains a national company for the meantime, Mott said that there are “a number of conversations” happening in New Zealand that could see the company expand into its first international market.