An ASX stock ticker is visible from the branch entrance and Brisbane's busy Queen Street.
Wandering concierge staff offer assistance to branch visitors, who are welcome to use iMacs on the open plan, ground floor.
The bank's wandering concierge staff and 'customer relationship managers' are profiled on several large screens.
Branch visitors are encouraged to explore mobile banking via docked iPod Touch and iPad devices.
Branch visitors are encouraged to explore mobile banking via docked iPod Touch and iPad devices.
An espresso bar on the branch's ground floor features CBA-branded point-of-sale facilities and colours. The bank offers free coffee to customers with a specialist appointment.
Asus touchscreen devices allow visitors to browse foreign exchange rates, products, and to make appointments with product specialists.
A foreign exchange bureau features prominently in the Queen Street branch, which is centrally located and receives many international visitors, staff say.
Business customers can use automated change, deposit and coin counting machines, expected to reduce queues for tellers.
CBA's coin counter. Flagship manager Fleur Foster said machines are designed to "spit out" fraudulent notes and coins. Currently, the "automatic" deposit machine still requires a teller to review deposited cash and cheques against fraud.
The flagship branch features several open areas with cafe-style seating for business and retail customers.
An office overlooking Brisbane's busy Queen Street on the branch's second floor.
Addressing journalists on Wednesday afternoon, CBA's retail banking services group executive Ross McEwan said the bank borrowed technology industry concepts for the branch.
CBA's general manager of online banking Drew Unsworth demonstrates an upcoming iPad application.
Expected to launch in May, the CBA's iPad app design is informed by customer feedback and website statistics.
Behind closed doors: a dedicated area for CBA's private banking customers.
An ASX stock ticker is visible from the branch entrance and Brisbane's busy Queen Street.