Components will be a key market for the company and Paul Scanlan from Ingram will look after the national OEM group, which will have combined sales of $450 million. 'And that includes not only OEM products but other products into the OEM, system-builder space.
'We'll continue our focus with - that will remain unchanged. The SMB business will remain unchanged and our staff addressing that in Victoria, Queensland and Sydney will remain unchanged.
'In Sydney with the bigger SIs, Ingram were doing some good work there so the sales people in Sydney who are addressing the state-based system integrator market will continue to address that market working from here [Rosebery].
'One thing I have to improve is our warehousing - we have to be slicker there than we were last year. [The warehouse] is not fast enough.'
Baillie on the IT market
'I think the market is going to be quite good - but the overall challenge will be the Australian economy. I think the IT market is improving because the replacement cycles are coming. Some companies haven't replaced their equipment since 1999.'
Tech Pacific's profit margin increased by 0.5 percent last year, he says. 'In the three years that I've been here, the first year we were very aggressive - our profit margin has gone up by 0.5 percent due to increases in its service capability,' he says.
'Our margin has gone up because - one, people enjoy our service and they're prepared to pay a little bit more, and two, because of the product mix. We've got more products that we're selling now with higher margins that we had before and also we've got a broader spread of customers, which gives you a better margin because of customer mix.'
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