Brisbane-based Resolution Technology can thank Telstra and Cisco for much of its rapid growth. For the past five years, the company has been offering a private cloud service based on the telco’s dedicated infrastructure platform bundled with Telstra private networks and voice. Resolution Technology was recognised with a Telstra Strategic Business award for innovation last year.
Resolution Technology supports multiple Telstra private cloud enterprise customers, and also has close vendor relationships outside of Telstra. There’s still room to grow, says director Paul Black.
The partnership helped Resolution Technology make its first appearance in the CRN Fast50 last year, when it debuted at No.17, turning over $2.7 million in revenue. In 2015, it more than doubled in size, hitting $5.6 million and finishing up at No.8. Managing that growth will be the key to future success, says Black.
“We consider ourselves the service arm of Telstra’s cloud,” says Black. “But this year we’ve been doing a lot of work around Cisco’s end-point devices. What we’re trying to do is wrap services around end-to-end cloud for customers. We’re more of a cloud broker that wraps services around cloud.”
It’s not all about Telstra though. Resolution brought on Cisco as a key vendor, working with the Meraki wireless product, as well as enterprise voice and collaboration. Microsoft is another key partner; Resolution Technology was founded in 2009 with a focus on Office 365. Migration to the Microsoft cloud is still a major part of business, and Resolution has branched out into newer platforms like Yammer and Delve, while focusing on existing customers.
Black says future acquisitions or mergers could also be on the cards, as well as a handful of new products and services. “Our main goal is to keep a sustainable business. We don’t want to see a huge growth, but rather focus on our existing client base. We don’t want growth to be a hindrance when it’s just organic growth. We are heavily focusing on restructuring the business to cater for further growth ahead.”
Black says the secret to success is simple: looking after the customer. “I think it’s doing what works and doing the right thing for customers. When we go for tenders, we have a very high success rate because we deliver end-to-end. Also, the solutions that we’re offering are cutting edge, which is exactly what the market is looking out for.”
FACT FILE
- Founded 2009
- Key executives Brett Malherbe, Paul Black, Andrew Watkins (directors)
- HQ Brisbane
- Growth 104.59%
- 2015 revenue $5.6 million
- Top vendors Telstra, Microsoft
- Top distributor Dicker Data
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