Google, HP pull Chromebook 11

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Google, HP pull Chromebook 11

The HP Chromebook 11 has been pulled from shelves in the US after complaints the laptop's charger was overheating.

The Chromebook 11 is HP's second attempt at a budget laptop running Chrome's OS.

In Australia it is only available via the Google play store for $279. Clicking 'buy now' results in the following message: "The HP Chromebook 11 is not currently available. Please check back soon." 

Caesar Sengupta, Google's vice-president of product management, said "Google and HP are pausing sales of the HP Chromebook 11 after receiving a small number of user reports that some chargers included with the device have been damaged due to overheating during use."

The companies are now working with the US Consumer Product Safety Commission to address the issue.

"In the meantime, customers who have purchased an HP Chromebook 11 should not use the original charger provided with the product," Sengupta said.

"In the interim they may continue using their HP Chromebook 11 with any other Underwriters Laboratories-listed micro-USB charger – for example, one provided with a tablet or smartphone," he added.

This article originally appeared at pcpro.co.uk

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