The service can be used by vendors, distributors, resellers and end users to accurately budget for renewals and ensures its support and maintenance is up to date.
One of the features is an online tracking and reporting system which uses a red, yellow or green coloured indicator to show which contracts are coming up for renewal and where.
According to Nick Verykios, marketing director, Distribution Central the direct model for contract renewals is inefficient with an average 16 percent of contracts not being renewed on a global basis.
“The need has been there but it has been serviced badly,” said Verykios.
“We had a commercial reason for wanting to do this and to make sure that the technology the end user buys is current.
“This is a world first and our vendors have already said they want to take it to their customers overseas.
Pictured left to right; Verykios and Frew.
“We want to ensure our partners stay on top of their game and give them a reason to go back to their customers time and time again,” he added.
Scott Frew CEO of Distribution Central added service contracts are not normally renewed due to a number of reasons including; staff members leaving companies, vendors replacing products already being used by a customer, or inadequate centralised data.
“We are very excited and proud of the system. It’s a model on top of several other models that we have created. We are changing the way the channel does business and it’s more efficient,” said Frew.
“It’s a good way for a reseller to request an upgrade on a device,” he added.
According to Derk van Ogtrop, national sales manager Distribution Central, Annuity Systems includes an Electronnic Funds Transfer (EFT) which helps resellers and vendors to reduce admin and support costs and has a range of billing services.
“We want to make our resellers the most efficient and give the smaller resellers the ability to manage their services. Annuity Systems is a user interface that is currently standard across the industry and can be tailored by the reseller themselves,” said Ogtrop.
Distribution Central launches Annuity Systems service
By
Jenny Eagle
on Oct 30, 2008 4:00PM

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