Judi Jones

TIO says Govt should invest more for regional connectivity

TIO says Govt should invest more for regional connectivity

Also wants standardised information from telcos.
Nico Arboleda Oct 20 2021, 1:14PM Telco
Telcos struggle to support domestic violence victims: TIO

Telcos struggle to support domestic violence victims: TIO

TIO shares recommendations for both telcos and affected customers.
Nico Arboleda Dec 9 2020, 11:50AM Telco
NBN rollout has driven telco maturity: TIO

NBN rollout has driven telco maturity: TIO

But COVID-19, bushfires prove there’s room for improvement.
Nico Arboleda Sep 30 2020, 12:01AM Telco
Telco issues costing SMBs time and money: TIO

Telco issues costing SMBs time and money: TIO

Complaints from SMBs increasing since 2016.
Nico Arboleda Jun 3 2020, 11:16AM Telco
TIO to telcos: we're still watching

TIO to telcos: we're still watching

Agency details continuity plan to keep telcos on notice.
Nico Arboleda Mar 19 2020, 9:57AM Telco
More SMBs complaining about phone, internet issues: TIO

More SMBs complaining about phone, internet issues: TIO

Despite a decline in overall complaints.
Nico Arboleda Feb 12 2020, 6:01AM Telco
Telco complaints rose 6 percent across 17/18 says TIO

Telco complaints rose 6 percent across 17/18 says TIO

But trending down in the fourth quarter.
Nico Arboleda Oct 17 2018, 12:03AM Telco
NBN service complaints skyrocket 200 percent

NBN service complaints skyrocket 200 percent

While complaints about NBN Co drop.
Nico Arboleda Apr 17 2018, 12:01AM Telco

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