NinjaOne and blueAPACHE form partnership

Mid-market IT services provider blueAPACHE has partnered with NinjaOne, bringing together blueAPACHE's enterprise-grade service delivery with NinjaOne's Unified IT Operations Platform.

NinjaOne is embedded into blueAPACHE's Managed Services architecture, enabling advanced remote monitoring and management of endpoints and servers, automated patching across operating systems, secure remote access and proactive remediation.

Integrated with blueAPACHE's enterprise IT service management platform, this capability enhances automation across service operations, accelerates resolution times and materially strengthens security and compliance outcomes, according to the companies.

As part of its managed services evolution, blueAPACHE operates as Customer Zero, it said, running the same service architecture, automation workflows and reporting internally before scaling them across customer environments. It claims this approach ensures every capability delivered to customers is operationally proven, secure and production ready.

"We have a clear strategic roadmap to re-engineer how our Managed Services are operated and delivered, with automation, security and operational discipline at its core," said Michael Zuppa, chief executive at blueAPACHE.

"Our partnership with NinjaOne reflects that intent. We were looking for a partner who could underpin this roadmap with market-leading capability and align with how we design and run IT operations at scale. This is a foundational step in our IT operations excellence as a Service strategy and sets the path for how we will continue to advance managed services over time."

"IT teams and MSPs are under constant pressure from expanding environments, fragmented tools, rising complexity, and growing security demands," said Vic Guerrero, VP of channel and alliances APAC at NinjaOne.

"Unifying IT operations simplifies work and improves every employee's technology experience. Now, blueAPACHE can help organisations consolidate technology stacks and improve users' experiences with technology, improving productivity, strengthening resilience, and allowing IT teams and MSPs to focus on additional strategic work."