A survey conducted by Kroll Ontrack has found that restoring deleted email or mailboxes is the most common request of IT administrators.
Some 61 percent of nearly 200 Ontrack customers surveyed across North America, EMEA and APAC reported they receive up to five restoration requests a month, with another 11 percent claiming they receive such requests up to 10 times a month.
In the US, the second and third most common data restoration requests reported were the collection of electronic data for e-discovery, and consolidating data from older to new applications to eliminate legacy servers.
These requests for data restoration came from across all departments of an organisation, with the internal legal department topping the list at 24 percent.
Some 45 percent of adminstrators said staff asked for email back because it was accidentally deleted. Another reason for restoring mailboxes was internal investigations.
Kroll Ontrack product director of enterprise solutions Tom McCaffrey noted the "significant" time it takes to "search, identify, copy, restore and export data from Microsoft Exchange or Microsoft SharePoint platforms".
