Microsoft has unveiled Microsoft Dynamics AX 2012 R3, which is expected to be available on May 1, 2014.
The update introduces a new end-to-end apps and services framework, allowing businesses to develop and distribute modern apps for specific scenarios and mobile devices that can securely connect with Microsoft Dynamics AX.
Microsoft Dynamics AX 2012 R3 adds support for deployment on Windows Azure. This capability delivers high availability of data and disaster recovery data. Pre-configured environments are also available on Windows Azure.
This release also introduces Microsoft Dynamics Marketing to help businesses drive and manage their marketing campaigns and Microsoft Social Listening to empower more employees with deeper insights. New capabilities include the Unified Service Desk to help businesses engage with and care for customers in a personalised manner.
Microsoft Social Listening will be offered at no additional charge as part of the Microsoft Dynamics CRM Online professional licenses. On-premises customers will be offered Microsoft Social Listening for an additional $20 per user, per month.
Microsoft is also introducing a new Microsoft Dynamics CRM Online Enterprise license, priced at $200 per user, per month. This offers customers all the functionality offered in the professional license and access to Microsoft Dynamics Marketing and the new Unified Service Desk
Microsoft also announced that the next update of Microsoft Dynamics GP, due in the second quarter of 2014, will deliver new identity management and workflow capabilities, together with new self-service companion apps later this year.
They also previewed new mobile capabilities for Microsoft Dynamics NAV that are expected to be delivered with its next update in the fourth quarter of 2014.
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