And then there's software. Hardware companies have long argued factors such as distribution, overheads, GST, shipping costs, regulatory requirements under Australian Consumer Law, warranties and economies of scale all contribute to higher prices, which goes some way to explaining the price hikes on hardware. But what justifies the sometimes exorbitant increase in software prices? Vendor representative body the Australian Information Industry Association last year said price differences in digital software were marginal and came down to “market conditions” and “distribution costs". It has also blamed local resellers for charging more.
So let's take a look at some software products. Microsoft's Office 2013 Professional edition for 1 PC costs $A599 in Australia, compared to $US399 - equal to $A389 - in the US. For the cloud version, Office 365, Australian pricing for enterprise users starts from $A12.70 per user per month. In the US, prices for the same users start from $US8, or $A7.80.