Category: Digital Transformation
DiUS
Customer: Environmental Monitoring Solutions
Environmental Monitoring Solutions partnered with DiUS to deliver an IoT, cloud-based platform and web application to provide a unique and first of its kind monitoring and reporting solution specifically for retail fuel businesses. EMS' Fuelsuite and Fuelscan tools help petroleum retailers across Australia run their operations safely and efficiently by providing a 24/7 monitoring and reporting solution across all of their stations operating systems.
Key technology: AWS
Commended: Kiandra IT - The MSBase Foundation
Commended: Nexon - Essential Services Commission
Category: Modernising Infrastructure (enterprise)
Winner: Thomas Duryea Logicalis
Customer: City of Casey
City of Casey enlisted Thomas Duryea Logicalis to modernise the $125 million arts and cultural facility Bunjil Place precinct’s IT infrastructure and systems. TDL worked with partners like CloudPlus, Nutanix, Aruba and Microsoft as the key platform vendors.
Category: Modernising Infrastructure (mid-range)
Winner: Combo
Customer: Workways Australia
Category: Workforce Empowerment
Winner: Outware Mobile
Customer: Safe Food Production QLD
Safe Food engaged Outware Mobile to digitise its existing paper reporting system in order to improve the efficiency of reporting and allow them to better regulate the processing of poultry and red meat in Queensland. Data entered into the app is automatically uploaded to a live web dashboard that Safe Food and the business can view. The app not only assists Safe Food in verifying overall performance of a business’ food safety system, it generates alerts, trends data, and assists the business in making better real-time decisions.
Category: Trusted Systems
Winner: OBT
Customer: Planet Plumbing
Planet Plumbing alighted on the Office 365 public cloud platform with the help of OBT — along with technology partner-bespoke elements to harden security and improve access — with the aim of going agile while emphasising cybersecurity and cutting costs to improve its competitiveness.
Key technology: Microsoft
Commended: Infotrust - Department of Human Services
Category: Exporting Innovation
Winner: Envato
Envato Market services hundreds of thousands of customers complete millions of transactions every year, catering to digital creatives who need WordPress themes, code and plugins, stock photos or audio, graphic templates, fonts and more. The company has customers – and authors – in nearly every continent from Europe to South America, North America to Asia.
Highly Commended: TrademarkVision
Commended: LiveTiles
Category: Evolving Innovator
Winner: Cohesio Group
Cohesio Group began as systems integrator four years ago, and has since developed a market-leading software platform. Its Ignito software enables workflow optimisation and task automation for retail stores, including customer My Chemist.
Highly Commended: Bistech
Commended: Invarosoft
Category: Emerging Innovator
Winner: Reekoh
Reekoh is a leading IoT data and API management platform, designed to help enterprise customers manage the complexity of IoT solution components and accelerate IoT adoption. Its solution solves integration problems and enables enterprise customers and managed service providers to be agile and accelerate their adoption of IoT solutions, avoid vendor lock-in and future-proof their investments to build greater returns.
Highly Commended: Complexica
Commended: Credit Clear
Category: Distribution Performance
Winner: Alloys
Vendor: Canon
Alloys created a systematic campaign to increase adoption, market share, and grow the number of channel partners supporting Canon’s large-format printers.
Commended: rhipe - Microsoft Summit 2017
Commended: Arrow ECS ANZ - HPE
Category: Network Evolution
Winner: AirBridge Networks
Customer: Northern Peninsula Area Regional Council
AirBridge Networks deployed a new wide area network for NPARC in far north Queensland, to improve the connectivity of remote northwestern coast of Cape York Peninsula, and is made up of five indigenous communities with a total population of just under 3000 people. The network is based on a proprietary IP-based wireless solution and supports an IP telephony service and Cisco Meraki wireless infrastructure.
Key technologies: Telstra, Cisco Meraki
Highly Commended: Outcomex - Llanelli Farm
Category: Working Together
Winner: Mangano IT and Telstra
Customer: Whitsunday Regional Council
Mangano IT and Telstra deployed a full disaster recovery and backup solution for Whitsunday Regional Council so it could continue operating in the event that any of its 64 servers between sites in Proserpine and Bowen went down.
Key technology: Datto
Highly Commended: base2Services and Avanade - Open Universities Australia
Category: Customer Experience
Winner: DiUS
Customer: nib Health Insurance
nib became the first Australian health insurer to introduce artificial intelligence technology to assist Aussies with their health insurance enquiries with the launch of nibby in October 2017.
Key technology: AWS
CRN deputy editor Michael Jenkin with awards judge Susan Sly
The team from Base2services, Avanade and customer Open Universities Australia, highly commended in the Working Together category
DWM Solutions was a finalist in the Trusted Systems category
Brad Culbert from Bistech, which was highly commended in the Evolving Innovator category
CommsPlus was a finalist in the Distribution Performance category for a project with Access4 to build an end-to-end unified communications-as-a-service telephony solution for Panasonic SIP Phones
Toby Alcock from CNI, which was a finalist in the Customer Experience category
BNW Consulting was highly commended in the Modernising Infrastructure category for its work with Visy Industries
Karen Drewitt (The Missing Link), Jo Masters (Tquila ANZ), Prue Herman (CRN) and Malin Lyckang (CRN)
The team from Comlinx: Wayne Shaw, Scott Smith, Andrew Skinner and Ben Dale. Comlinx and NEXTDC were finalists in the Working Together category
Ted Zafirov and Paul MacNeill from Wise-Sync, which was a finalist in the Exporting Innovation category
Alvin Oh and Damian Coyne from Nebulr, which was a finalist in the Customer Experience category
The team from eNerds and Invarosoft, which were finalists in two awards: Workplace Empowerment and Evolving Innovator
Category: Digital Transformation
DiUS
Customer: Environmental Monitoring Solutions
Environmental Monitoring Solutions partnered with DiUS to deliver an IoT, cloud-based platform and web application to provide a unique and first of its kind monitoring and reporting solution specifically for retail fuel businesses. EMS' Fuelsuite and Fuelscan tools help petroleum retailers across Australia run their operations safely and efficiently by providing a 24/7 monitoring and reporting solution across all of their stations operating systems.
Key technology: AWS
Commended: Kiandra IT - The MSBase Foundation
Commended: Nexon - Essential Services Commission