The Australian managed service provider market is under pressure. Traditional infrastructure, support and Microsoft 365 services are becoming harder to differentiate, while clients are asking for more strategic advice across their systems, operations and data.
For many MSPs, Microsoft Dynamics 365 Business Central is the logical next step. It sits inside the Microsoft ecosystem, supports deeper client relationships and opens the door to higher-value conversations around finance, operations, reporting and business process improvement.
The challenge has never been whether Business Central is relevant. The challenge has been whether MSPs can sell and deliver it without taking on the cost, risk and complexity of a traditional ERP practice.
Historically, the answer has often been no. Business Central implementations have typically required senior consultants, long discovery cycles, custom scoping and delivery teams that many MSPs do not have. That creates a difficult commercial decision: refer the opportunity away, or try to build an ERP team before the revenue is proven.
DIY-ERP has created a different model.
A Business Central Model Built for MSPs
DIY-ERP shifts Business Central implementation away from consultant dependency and toward a codified delivery system.
Instead of relying on methodology that lives in individual consultants’ heads, the DIY-ERP approach is operationalised directly inside Business Central as an extension. This gives MSPs a more repeatable way to sell and deliver Business Central, without needing to build a full ERP consulting team from day one. This model is designed to support a white label entry point, which provides the most comfortable and lowest-risk path for partners who want to lead with their own brand while leveraging a proven backend methodology.
The model is built around a native-first approach, which helps keep Business Central clean, upgrade-ready and aligned with Microsoft’s global standards. Rather than building unnecessary customisation into every project, the focus is on using standard functionality wherever possible and only addressing the parts of the business that genuinely need additional attention.
For MSPs, this matters commercially. A more structured delivery model lowers the barrier to entry, reduces the need for new hires and gives partners a clearer way to add ERP revenue to their existing Microsoft client base.
A More Predictable 20-Week Delivery Model
For MSPs, the value of a 20-week Business Central implementation is not just speed; it’s predictability.
Traditional ERP projects often become difficult to sell because neither the partner nor the client has enough certainty at the start. Timelines move, scope expands, and the final cost becomes harder to defend. That is where margin disappears, and trust starts to break down, because apparently, nothing says strategic transformation like a project that quietly mutates in the corner.
DIY-ERP is designed to reduce that uncertainty by starting with a pre-configured Business Central environment and a defined implementation pathway. Instead of spending months rebuilding standard processes, the project can focus on the parts of the client’s business that are genuinely unique.
That gives MSPs a clearer way to price, sell and deliver Business Central. It also gives clients a more controlled path to go-live, with less reliance on large consulting teams and fewer late-stage surprises.
The result is a model designed to help MSPs deliver the Business Central clients want, in full and on budget, in under 20 weeks.
A Lower-Risk Path to ERP Revenue
The commercial upside for MSPs is clear.
Business Central gives partners a way to move beyond reactive support and into more strategic client conversations. It creates a stronger role in the client’s business, improves stickiness and supports greater lifetime value across the Microsoft stack.
DIY-ERP makes that opportunity more practical by reducing the traditional barriers. MSPs can explore Business Central without high upfront costs, major recruitment pressure or the risk of building a practice before they have proven demand.
The conversation for MSPs is no longer just about whether ERP is worth offering. It is about whether there is now a model that makes Business Central commercially practical to sell, deliver and scale.
Come and hear what Kris Manché has to say as a panel expert at Index Brisbane. For those unable to attend, the full partner framework and event details are available at diy-erp.com/msp.
