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Qantas has 'alternatives' in wake of Satyam scandal
Qantas has described the business risk currently posed by Satyam’s US$1 billion accounting scandal as ‘manageable’ but said it could activate ‘alternative’ arrangements if the outsourcer is unable to service the remaining five years of its contract.
Ry Crozier
Jan 9 2009, 7:08AM
Collaboration
Big Four banks ride 'new wave' of systems overhaul
Australia’s ‘Big Four’ are revitalising their core banking systems to enable real-time transactions for increasingly online and mobile customers, experts claim.
Ry Crozier
Aug 19 2008, 11:19AM
Software
NAB upgrades contact centre technology
The National Australia Bank (NAB) is adding natural speech capabilities to its contact centres in an effort to ‘join the dots’.
Liz Tay
Aug 13 2008, 1:39PM
Collaboration
Telstra, NAB in $600M contract
Telstra has re-signed its largest retail customer, the National Australia Bank (NAB), for a five-year contract worth more than $600 million.
Staff Writers
Apr 27 2007, 12:52PM
Collaboration
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