NSC sees growth in troubled financial times

Craig Neil, managing director at NSC said in the last year, the integrator grew its staff from 135 employees to 156.

“I have been reading a lot of things in the press lately, all about the doom and gloom, but we are experiencing growth and hitting our target numbers,” he said.

“What helped us was following a managed service approach and being able to save money and remove risk for our customers.”

According to Neil the cards are on the table for resellers that haven’t already started to move into a managed services model.

“If resellers haven’t done so in the past two years then it’s going to be hard for them,” he said.

“It would take at least a couple of years to put systems in place and get the technology ready for servicing customers.”

Neil claimed, in these tougher times its customers were choosing operational deals over capex deals.

“A capex deal is when an IT manager or department manager goes to the business and asks for an amount of money for a solution,” he said.

“They take the money and pay cash up front for the technology, which then depreciates on the company’s financial accounts.

“An operational deal allows a customer to build technology and support it through a fixed monthly amount over a period of time – so there is no big cash payment, up front.”

NSC has also signed up around 35 new suctomers in the past year, inlucidng Virgin Blue, Alliance and Google.