Interactive Intelligence acquires AcroSoft Corp.

As part of the deal, the company will operate under the Interactive Intelligence brand name and its staff will continue to service and support existing and new customers, both directly and through its partner channels.

Interactive Intelligence will enhance the AcroSoft product line with regular updates while building a next-generation version with expanded capabilities and integration to its other products.

It plans to integrate its document management and workflow applications with its IP communications software suite, Customer Interaction Center (CIC), and its upcoming CBPA solution, Interaction Process Automation (IPA).
 
 "We acquired AcroSoft to increase our presence in what is already a strong vertical market for us, currently numbering more than 75 insurance customers, including American Family Insurance, Securian, Western & Southern, and many others," said Dr Donald Brown founder/CEO Interactive Intelligence.

"This acquisition also lays the groundwork for incorporating additional document management capabilities into our all-in-one communications software suite, and extending that functionality to other vertical industries and horizontal processes."

Financial terms were not disclosed, but the acquisition is not expected to have a material impact on Interactive Intelligence's financial condition or results of operations for 2009.

The company plans to maintain AcroSoft's current headquarters in Columbia, South Carolina, and to hire additional software developers, support technicians, and salespeople in both Indianapolis and Columbia.

"We believe that we can leverage our large development staff and extensive sales network to build on AcroSoft's success and grow its base of more than 40 customers in the mid-sized property and casualty, life, and third-party administrator insurance markets," added Brown.

"We further believe we can use these new document management capabilities to more quickly fulfill our vision of communications-based process automation (CBPA) applied across a wide range of industries.

"We're excited to offer customers new options designed to increase return on investment by consolidating and enhancing technology for document management, business processes, and enterprise and contact centre communications," he added.