Adelaide's City of Holdfast Bay seeks business process mapping software

The Adelaide suburban local authority City of Holdfast Bay has issued a tender for business process mapping software as part of a broader target operating model initiative designed to modernise council operations.

Business process mapping (BPM) software is a digital tool that helps organisations visually document, analyse, and improve their workflows and operational procedures.

Examples of BPM software products include Microsoft Visio, Lucidchart, Bizagim ProcessMaker and Nintex.

The tender seeks suppliers to provide and deploy software that meets specific business requirements outlined by the council.

It is part of the council's transformation efforts to improve operational efficiency and service delivery across the organisation.

The council prefers to engage one contractor for all supplies but reserves the right to apportion work between multiple contractors if deemed appropriate.

Evaluation criteria emphasise both technical capability and broader council priorities including social sustainability, environmental responsibility, and local procurement preferences.

The tender specifically prioritises local economic development opportunities, asking suppliers to detail employment creation prospects and use of City of Holdfast Bay-based businesses.

Environmental sustainability features prominently in the assessment process, with tenderers required to demonstrate recycled content usage and environmentally responsible initiatives.

Social responsibility measures include support for Aboriginal businesses and contributions to social justice, access and inclusion programs.

The successful contractor will work under a standard software contract issued by the supplier, subject to modifications required by the council's legal advisory team.

Local suppliers receive preference under the council's buy local policy, with specific requirements for detailing South Australian labour hours and regional economic development opportunities.

Submissions must be lodged through the South Australia Tenders and Contracts website by 5pm on 25 July, with interviews scheduled for 1 August if required.