Zoho has announced it had increased customer volume 20% in the ANZ region during FY25 - more than double the growth from FY24 - driving an 11% jump in revenue year-to-date.
With more than 40,000 customers, ANZ now represents one of Zoho’s fastest growing markets, contributing to a 14.5% compound annual growth rate (CAGR), driven by verticals such as IT, real estate and construction, financial services, professional services, and retail.
Zoho’s growth in the region is not only being powered by customer acquisition, but greater investment and adoption from its existing customers. In 2025, customers in Australia and New Zealand now use an average of 23 apps from Zoho’s technology stack, up from 18 in 2024.
The company counts nearly 400 resellers, distributors, implementation partners, platform partners, systems integrators, and ISVs in its ANZ ecosystem.
New offerings for ANZ businesses
At the company's annual user conference, Zoholics Sydney, it introduced CC three new offerings in the region: Zoho Solo, Zoho for Nonprofits, and Zoho TouchPoint.
Zoho Solo is an all-in-one app that helps freelancers, consultants, and gig workers manage clients, projects, invoicing, expenses, and tax compliance.
Zoho for Nonprofits provides registered charities in Australia and New Zealand with up to AUD 7,000 / NZD 8,000 in Zoho Wallet credits, covering 50 percent of product costs to help them automate operations and boost donor and volunteer engagement.
Zoho TouchPoint is a platform for creating and managing digital business cards, QR codes, and branded touchpoints that link to lead forms, booking pages, or surveys; the platform has built-in analytics, aiming to help businesses to capture data and measure engagement.
Head of Zoho ANZ, Rakesh Prabhakar, said since landing in Australia and New Zealand over six years ago, the market has grown from strength to strength.
“Today, more than 40,000 businesses in Australia and New Zealand are powered by Zoho,” he said.
“Having become the defining operating system for small businesses in the region, we’re now setting our sights on delivering the same impact for mid-market and enterprise customers.
“With almost 70,000 mid-market businesses in Australia and over 5,000 enterprise businesses, the total addressable market is vast, especially considering the growing adoption of Zoho products within our existing customers.
“Too many of these businesses are still weighed down by legacy systems or incumbent providers that can’t keep pace with their needs. We believe there’s a major opportunity to deliver the same efficiency, impact and measurable ROI that tens of thousands of SMBs rely on us for, but at the scale and sophistication that larger businesses demand.”
In July, Zoho announced a series of new AI-related investments and offerings, including Zia LLM, a proprietary large language model; Zia Agents, with 25+ ready-to-deploy AI-powered agents available in Agent Marketplace; Zia Agent Studio, a no-code agent builder; and a model context protocol (MCP) server to open up Zoho's vast library of actions to third-party agents.
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