Smartsheet enhances partner program

Work management platform Smartsheet has announced enhancements to its Smartsheet Aligned partner program.

Starting in February 2026, the program will feature enhanced incentives including improved deal registration margins for new customer enrollment, emerging market discounts to better support partner investments and increased Market Development Funds (MDF) to support partner demand generation efforts. 

A new Global Partner Badge recognises partners with the footprint and scale needed to support Smartsheet customers across all major regions.

Partners who qualify can provide multilingual support, 24/7 support and in-region delivery resources, with the designation ensuring enterprise and multinational customers receive unified implementation standards required by global enterprises. 

An upgraded System Integrator (SI) track aims to ensure collaboration with the company's account teams and Global System Integrators (GSIs).

Building on existing benefits, partners can now engage with Smartsheet Professional Services on joint customer opportunities, with the program establishing a reciprocal sub-contracting model: SIs can sub-contract to Smartsheet in-house subject matter experts, and Smartsheet will, in turn, sub-contract specialised customer implementation work to its GSI partners. 

A new quoting tool also gives partners the ability to independently generate quotes and finalise and submit deal proposals, aiming to allow partners to accelerate deal cycles. 

“We are making a foundational commitment to our partner ecosystem, recognizing the importance of their role in the global delivery of Intelligent Work Management,” said Eva Schönleitner, VP, global partnerships at Smartsheet.

“Our entire partner base will immediately benefit from these structural changes by simplifying engagement, rewarding platform expertise and enhancing profitability on a global scale. Our success is linked to our partners’ success, and these updates ensure we are mutually aligned to accelerate enterprise adoption worldwide.” 

Smartsheet signs Strategic Collaboration Agreement with AWS

Smartsheet also announced that it has signed a new three-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS).

Under the agreement, Smartsheet and AWS will launch a joint co-sell motion with dedicated coverage in North America, EMEA and APJ, as well as expand AWS Marketplace transactability to simplify procurement and align on partner-led demand generation.

Smartsheet claims this will result in 60% faster procurement processes through the Marketplace, as well as the ability to draw down committed AWS spend where eligible and provide a single path for deployment, billing, and management across a customer's cloud infrastructure.

Schönleitner said the expanded collaboration between Smartsheet and AWS is a win for customers.

"Together, we are delivering unmatched value and shortening the on-ramp for customers from selection to business outcomes," she said.

"The creation of a dedicated global GTM motion on top of our deep technical relationship makes it easier for customers to access and benefit from a platform that’s continuously enriched with foundational AWS technologies.”