ShoreTel lands compassionate deal

The ShoreTel UC system will go out to 110 employees at its Newcastle head office and 20 staff at its offices in Sydney, Melbourne, Maroochydore, and Perth.

Compassion works with local churches to provide resources, training and expertise to the poorest children in more than 25 developing countries around the world.

The system has 90 ShorePhone IP 230 and IP 560 telephones and saves Compassion $18,000 a year in maintenance, plus the cost of moves, adds, and changes (MAC).

It can also add up to 10,000 users on a single system.

“We are now paying 60 percent less in annual maintenance expenses than with the previous system,” said Michael Macarthur, IT manager for Compassion Australia.

“We also incur much lower costs when adding users to the system as most of the work is pretty much plug and play, which our staff can easily do.”

Features include answering and transfering calls wherever staff are located and the ShoreWare Personal Call Manager to forward their voicemail to email.

“The ShoreTel platform offers attractive price points for all sizes of businesses and provides the ease of use and management that keep users in touch,” said Tony Warhurst, ShoreTel managing director SE Asia.

“ShoreTel provides unique technology architecture featuring a single hardware and software platform that spans all levels of key system and PBX functionality and addresses the needs of organisations with 10 to tens of thousands of employees.”

ShoreTel’s primary distributors in Australia are Aria Technologies and WhiteGold Distribution, and Connector Systems in New Zealand.