IBM Australia lost 1000 staff in 2016

IBM Australia's headcount plummeted by 1000 people in a single year, during which revenue and profit also fell.

Records filed with Australia's corporate regulator show that IBM Australia employed an average of 5489 people in the financial year ended 31 December 2016, and 6463 the year before.

CRN's investigations suggest the reduction could be even higher, with somewhere between 1200 to 1800 staff potentially leaving the combined business across Australia and New Zealand.

The annual report for IBM A/NZ Holdings – the parent company of both IBM Australia and IBM Zealand – showed there were 5980 people employed at the end of its 2016 financial year, down by 1803 from 7783 employees in the region a year before.

The holding company's 2014 annual report indicate IBM had more than 8100 staff across Australia and New Zealand two years ago.

IBM Australia, which is roughly 10 times larger than New Zealand, paid out some $43.1 million of termination benefits in 2016. The total wages and salaries bill at IBM Australia was down by $22.4 million to $168.3 million.

An IBM spokesperson told CRN: "IBM has invested AU$600 million in Australia over the last five years particularly in the areas of cloud and cognitive technology. This investment builds a strong foundation for our clients to drive value from the emergence of AI, the maturation of cloud and the proliferation of data. Our decisions have positioned IBM to lead in this key architectural battle."

The annual reports offer a rare insight into the shrinking workforce at one of the world's biggest technology companies, which has been known to closely guard employee numbers following years of redundancy programs – typically described in terms such as 'resource actions' or 'workforce rebalancing'.

Last year, IBM was said to have also trimmed severance pay to one month.

The annual report also revealed that chief financial officer Tammy Evans departed the role on 27 March 2017. She has landed a promotion as VP of finance, infrastructure services, Europe.

Evans had been CFO of IBM Australia and New Zealand since August 2014, and with Big Blue since 2010.

Financial performance

IBM's Australian revenue was $3.2 billion for the 12 months, down by $316 million compared with 2015, a fall of 9 percent. The Australian business turned a $16.8 million profit, down from $53.3 million the previous year, a drop of 68.4 percent.

The lion's share of revenue came from services, which were worth $2.3 billion in 2016, down 6.4 percent. Another $820.9 million came from the sale of goods, down 15.1 percent. The rest of IBM's revenue, $79.2 million, came from financing.

IBM also used 2016 to restructure its financing business in the region. IBM Australia sold its 100 percent shareholding in IBM Global Financing Australia to IBM Global Financing A/NZ Holdings for $181 million, while IBM New Zealand sold its 100 percent shareholding in IBM Global Financing New Zealand to IBM Global Financing A/NZ Holdings for $18.7 million.

Both subsidiaries also shifted their global asset recovery services (GARS) business under the respective Australian and New Zealand businesses.