Data centres Q&A: Logic Plus

Tell us about your data centre offering.

Parr: Our catchphrase or tagline is “keeping your data local”. The data is stored in our servers in our facility right here in the city. It’s in our building. We offer offsite backup, we have hosted Exchange Server and more multi-tenancy is coming along.

What managed services are being provided from these data centres?

Parr: We now monitor thousands of end-points. We have a product called Pulse for monitoring servers and workstations. We are working with a partner that will allow us to do credit management with some hosted software. It will be called Pulsepay. We also have Pulsedrive: a Dropbox-type product.

What technology is essential to your managed services and data centre mix?

Parr: We partner with Dell with regards to hardware. We use VMware as the hypervisors. We use Internode and Amcom for our two primary links.

When did your company first get involved in this area?

Parr: Logic Plus has been going since 2000. We were traditionally a break/fix organisation. We started moving into managed services about six years ago. The data centre itself started maybe about six years ago. It’s grown quite rapidly from there.

Heard about any cool data centre technology lately?

Parr: It’s always security; anything that’s new to do with security.

Can you tell us about a recent customer project?

Parr: A large multi-state service organisation has recently moved sites and, instead of moving all the hardware to the new site, they moved the hardware to our DC and just moved offices. That included their own internal CRM and everything else: multiple servers, CRM and email.

What is driving customers towards data centre services?

Parr: Cost is always an issue: moving from capex to opex expenditure. That’s the driving force. We have seen a large take-up in the medical industry, because that’s where we specialise. Those people have concerns about where their data will be stored.

Data centres are…?

Parr: A repository to store information. It’s as simple as that. The location of that information is important. Customers have to understand that location: whether that’s on premise, in state, interstate, or international.