Ingram Micro Australia laid off an unknown number of staff yesterday, 12 days after the US head office posted a 13 percent drop in global sales and a 23 percent drop in Asia Pacific sales.
Miley said the changes will ensure that the company can better serve the needs of local channel partners in the prevailing market conditions.
He said customers require Ingram to be a true strategic partner, adding value to every interaction it has with them.
"In the current economic climate it is essential that we have the right people in the right positions to ensure we do this successfully," said Miley.
"The main focus of the changes is to introduce efficiencies and deliver a company structure that can focus more closely on the needs of Ingram Micro's customers.
"The restructure is designed to make it easier for us to provide better, faster, more efficient service to our customers.
"It also enables us to align our expenses to ensure that we can operate effectively in the challenging market conditions in which we all operate, and gives us the flexibility to grow the areas of the business that have the most future potential."
The new changes include;
Formation of a new commercial sales and marketing team, led by John Walters.
Ingram said 'this closer alignment between sales and marketing will enable Ingram Micro to be more flexible and responsive to changes in the market. We will also be adding to our investment in the post-sales Customer Service team also reporting to John'.
The Volume Business Unit and Consumer Sales Division will combine under common management and will be led by Matt Sanderson.
This change will co-ordinate the retail and consumer parts of the business.
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