Case study: Microsoft loses an intern, a partner gains an employee

Each year Microsoft accepts an influx of graduates seeking training in Microsoft applications. Often the volume of interns far outweighs the number of entry-level positions on offer, which inspired the development of the Partner Linked Program. The initiative aims to help graduates who complete the one-year internship find permanent positions with Microsoft channel partners – and the added bonus is the vendor indirectly retains the interns it can’t employ.

“We have fabulous talent in our internship program … it’s a win-win situation, it’s not controversial and partners are happy with the idea – it’s a no brainer,” said Nick Mayhew, group manager Partner Strategy & Marketing Team, Microsoft.

Having already attracted over 20 registered partners, Mayhew explained that the program provides a forum where employers can interact with prospective employees. He added that operationally the model respects the privacy of both partners and interns.

“We ask partners if they’re interested in the program and they can choose to opt in. Then we add them to our database,” he related. “Interns are asked if they want to opt in, then we send their resume out and leave it up to the partner and intern to establish a relationship.”

Mayhew commented that the program offers partners a cost effective means of hiring skilled employees, while also demonstrating Microsoft’s commitment to the channel.

“At a business level, we’re committed to investing in the partner channel. Our aim is to help partners and strengthen relationships as well as offer the opportunity for business gains. Having great people is pivotal to the success of a business,” he said.

According to Mayhew, the Partner Linked program addresses the IT skills shortage by not only training graduates to make them a more attractive hire, it also initiates contact between partners seeking employees and interns seeking employment.

“We believe we are also helping the broad IT community,” he said. “The value proposition is higher for an employee that has come from a vendor like Microsoft. It also creates opportunities for more exciting roles as the intern is valued more.”