Step Fwd IT is an innovative IT company that provides customised support and cutting-edge technology solutions tailored to meet the specific needs of our clients. We empower businesses and schools through our unique "You. Us. Together." framework. Our small pod structure fosters deep client relationships, ensuring consistent, expert support from a place of complete understanding. We go beyond traditional IT services, acting as strategic partners committed to driving growth, enhancing operational efficiency, and keeping our clients at the forefront of their industries.
Step Fwd IT specialises in proactive IT management tailored for Victorian schools, SMEs, and enterprises, focusing on reliable, human-centered partnerships. We prioritise empowering our clients with secure, efficient solutions, leveraging key technologies like Datto RMM, Autotask, and IT Glue for seamless operations. Our Enhanced User Security Bundle and Spanning O365 backup provide robust cyber protection, while our local, dedicated support teams ensure swift and personalised service. With our unique "pod structure", clients interact directly with accountable experts, building a trusted relationship that goes beyond service provision to true partnership, supporting both immediate IT needs and long-term growth.