A directory & barometer of MSP maturity, opportunities and challenges in Australia
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Gateway ICT
Company Description
Professional Advantage is an Australian IT consulting and solutions provider that helps organisations achieve more with technology. Since 1989, the company has worked with over 1,000 commercial, government, and not-for-profit organisations in Australia, delivering cybersecurity, system maintenance, IT support, compliance, financial management and business intelligence solutions.
Point of Difference
Professional Advantage is a multi-skilled Microsoft Partner with a successful track record of delivering services across Microsoft's three clouds – Microsoft 365, Azure, and Dynamics 365. As a Modern Managed Service Provider, we combine that skill with our helpdesk support, managed security, and server, network and desktop services to allow organisations to quickly innovate and transform digitally while securing and optimising their IT environment. We are committed to delivering IT solutions that meet our client's needs and investing in our people to deepen their technical expertise. Our consistently high Net Promoter Score (NPS) rating of 90+ received from our clients, a 9.7 years average client retention, and 12.5 years average staff tenure is a testament to that continued commitment.
