Ericom

Headquarters: New South Wales
Physical Presence: New South Wales, Victoria, Queensland, Australian Capital Territory, Western Australia
ericom.com.au 1300 360 369 engage@ericom.com.au
Ericom

Company Description

Ericom is Australia's leading technology solutions provider with over 30 years of experience, specialising in secure, agile solutions that prioritise exceptional human experiences. As a Telstra Enterprise Platinum Plus Partner with offices across Australia, Ericom delivers comprehensive technology services to major government organisations and essential service providers.

Point of Difference

Ericom's distinctive advantage lies in their "Invisible Excellence" philosophy, delivering outstanding outcomes while seamlessly integrating into client operations. Unlike competitors offering generic IT solutions, Ericom embeds themselves as part of clients' teams, gaining comprehensive understanding before recommending tailored support. Their recognition as NSW and ACT Partner of the Year at the Telstra Awards 2024 showcases their commitment to exceptional service, with satisfaction scores consistently above 93%. Ericom's combination of strategic vendor partnerships, Australian-based support, and specialised expertise—including innovative Offender and Future Technologies—positions them as a true technology partner rather than just a service provider.

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