Gwilym Funnell
Head of APAC Partner Sales at Genesys
Company description
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organisations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com/en-sg.
Top Products, Services and Solutions
Cloud SaaS, Analytics/Business Intelligence/Big Data, Automation, CRM Software, Human Capital Management, IT Management Software, Marketing Technology, Productivity Applications, IT Consulting and Professional Services, IT Support and Managed Services, System Integration, Training and Certification, Data Centres and Services, Unified Communications, Video Conferencing
Market Segment
SMB/SME (Up to 50 seats), Midmarket (50 to 1000 seats), Enterprise (More than 1000 seats), Government
Target Industry Sector
Accommodation and hospitality, Banking, insurance and financial services, Business services, Charities and not-for-profits, Education, Electricity, gas and water supply, Government administration (Federal), Government administration (Local), Government administration (State), Health (Private), Health (Public), Health care services, Information technology, Mental health care, Retail trade, Software, Telecommunications, Transport, logistics and storage
Distributors we work with
Datacom
