The calls come in for Datasquirt

In its first full-year report – since listing on the Australian Stock Exchange in September 2007 – contact centre software developer Datasquirt has grown its license and hosting fees to around $1 million.

However, Datasquirt recorded a net loss of around $2.7 million, which its chairman, Dr Jens Neiser, attributes to the “substantial” investment in business development in overseas markets and development work on its core CONTACT software.

“Datasquirt’s CONTACT software is successful in the New Zealand market. Funds raised through the IPO on the ASX are being invested to rapidly scale the company to replicate this success in overseas markets,” said Dr Neiser.

The software developer plans to focus on international markets, with sales offices now established in North America, the UK, Australia and Germany. Dr Neiser claimed, “the 113 percent year-on-year growth in CONTACT customers under contract or in pilot, includes the first nine CONTACT customers contracted in international markets, with new customers under contract or in pilot in North America, UK and Australia.”

According to Dr Neiser, Datasquirt’s customers include Fonterra, a global dairy exporter, Coca Cola Amatil and Amway as well as Silverjet and Parcelforce.

“Datasquirt will continue to invest in product and market development,” he said.