Two Sydney SMBs save $9000 per year

Go Systems recommended and installed an integrated VoIP system that includes the AG300 Linksys Modem/Router, the SRW208P 8-Port 100Mb/s Power-over-Ethernet (PoE) LAN switch, one Linksys SPA3102 PSTN to VoIP converter, SPA942 VoIP handsets and 12 digital headsets.

Go Systems’ Robert Ek said: “Linksys’ benefits include ease of implementation, technical support and the lack of a need for power or cables due to the Power-over-Ethernet-based phones and switch”.

Ek said the system is ideal for multiple small businesses that will then have the luxury of converging transactions, communications
and data onto one network to improve information flow, boost profitability and reduce operational costs.

“But the expense of such a solution has kept it out of the reach of many smaller businesses – until now,” he said.

“This enables growing businesses to deliver telephones, data networking, applications and the Internet through one high-speed connection, from one provider,” he added.

The future for small business

Comvergence’s Brian Michaels explained that since the new system has been installed the two businesses now have a reliable, business-grade telephony service and the company saves on call costs, particularly interstate and international call costs.

“Effectively Comvergence has enabled both Moving on Training and Dolomite Ski Tours to port the old analogue PSTN number to our services and provide all the smart switching to work from multiple offices on the same network with free calls between each other.

“What you also have is an after-hours night switch with a personalised menu and a dedicated DSL voice circuit carries all the voice traffic.”

In terms of the potential impact of this Linksys hardware to small businesses, Michaels believes that the positive impact is enormous and its effect still in its infancy.

“Linksys is servicing small business better than any politician or government ever could. With this Linksys hardware, essentially you can now easily work from home or other offices on different days of the week and people can still call you via reception or your main number.

“In addition to this, there is a comprehensive Auto Attendant and Interactive Voice Response (IVR) system that allows you to have multiple levels, queues and customised on-hold announcements,” he added.

“And the good thing for us is that Linksys and Cisco have good brand recognition, and a good product roadmap with active product development and potential,” he said.

“We know we are investing in products that are going to be around for a while. It’s also a complete solution – we don’t have to source products and services from different vendors.”

9000 collaboration networking per save smbs sydney two year